Rating System
The ratings system at eContractorBids.com provides reputable contractors with a new and different approach of word-of-mouth advertising and customer referrals. We all know, customer referrals and word-of-mouth is the best form of advertising. Instead of telling one person at a time, we publish your past customer rating and reviews online for everyone to see, creating a viral effect reaching a larger audience using the power and speed of the internet. We give contractors proof of their good reputation by posting past customer ratings and reviews on a neutral 3rd party resource available to anyone 24/7.
- Members pre-populate their ratings with 10+ past customers references
- Ratings and reviews must be submitted by legitimate past customers
- Any member may “Report Abuse” on a submitted rating
- Members may leave rebuttal comments below any rating
- Members are immediately alerted via email each time a new rating is submitted
- Ratings are displayed in company profiles and are viewable to the public 24/7
- Each submitted rating is saved and tracked by eContractorBids.com
Ratings are based on the following areas:
Quality of Work: craftsmanship, skill of work, quality of materials used, etc.
Value: what you received VS the price you paid.
Professionalism: level of expertise, helpfulness, consideration, how you were treated, etc.
Timeliness: honoring time commitments, returned phone calls, job completion, etc.
See the full Ratings and Feedback Policy
Developing Your Ratings
Developing a database of past customer ratings and reviews online is critically important to today’s market. Consumers are now researching ratings and reviews online before purchasing products/services. This gives you the opportunity to set yourself apart, justify a higher price, and help close new customers. Having a list of happy past customer ratings and reviews on a neutral 3rd party’s website helps add credibility and value to your company. You can have any past customer submit ratings for you in a variety of ways, making your ratings history easy to develop and maintain.
Customer Testimonials
Your company profile will also publish a useful database of past customer testimonials and feedback for your company. Testimonials are an important part when deciding who to work with. eContractorBids.com helps promote your customer’s testimonials in addition to the ratings system.
Ratings and Feedback Policy
The rating system at eContractorBids.com has been developed by contractors for contractors. Pro-building industry terms and conditions help make the rating system fair to all parties. If needed, you’re able to report abuse on a submitted rating and it will automatically be removed and investigated by us. You’re also able to rebuttal customer ratings and created published rebuttal comments to submitted ratings. Bottom line, the rating system provides contractors with valuable tools to help promote their business in a variety of ways and has been developed to be accurate and fair for all parties.
Submitting and Maintaining Your Ratings
Your contractor rating is one of the most important aspects of your success at eContractorBids.com. The more ratings you have the better. Maintaining your ratings is done by sending customers rating requests by email, paper, and phone. All ratings forms and links are available 24/7 in each member’s account home page. If you have additional questions, please contact your local representative or see the full ratings and feedback policy. 
